Frequently Asked Questions

We are open Monday to Friday from 7:00 AM to 5:00 PM. Evening, Saturday, and Sunday visits are by appointment only.

Yes, we offer delivery services for most of our products. Please contact us for delivery options and fees.

Walk-ins are welcome during our regular hours, but appointments are recommended to ensure a dedicated consultation with our experts.

Returns are accepted within 30 days of purchase for unused items in their original packaging. Customized or special-order items are non-refundable.

We partner with trusted contractors and installers who specialize in outdoor living spaces. Contact us for recommendations.

Yes, most of our products come with manufacturer warranties. Details vary by product; please check with our team for specific warranty information.

Absolutely! We offer customizable solutions to meet your design and functionality needs. Visit our Design Center for inspiration and assistance.

We offer a variety of natural stones, including bluestone, marble, porcelain, and stone veneers, all sourced from reputable quarries.

Yes, financing options may be available for qualified customers. Contact us to learn more about our payment plans.

You can reach us at 516-747-9447 or through our Contact Us form on the website. We’re happy to assist with any inquiries.